- Microsoft Windows, Apple, & Linux operating systems
- Corporate computer networking
- Hardware & software installation
- Repair & maintenance
- Virus & malware removal
- System & network security
- Network analysis
- Building security
- Data encryption
- Data backup solutions
- Data recovery
- Website administration
- Mobile devices
I assist small businesses with anything from minor computer repairs to complete network analysis. Whether you run a business out of your home with a single computer or a more traditional business with multiple computers and other devices connected to a network, I can help you get the most out of whatever technology you use. I specifically seek out small businesses who are too small for a dedicated IT administrator yet still require professional IT services two or three times per year. For businesses with multiple employees accessing corporate computers, I offer an in-depth analysis of network traffic that will pinpoint any security issues, as well as productivity issues.
For businesses that require a more regular IT presence within their company, Support and Maintenance Contracts are available. These contracts provide for monthly on-site visits, preventative maintenance routines, and discounted rates for unscheduled and emergency visits. There are four different basic contract types available, offering various levels of support for virtually all small business needs. These contracts can be easily customized to suit the specific needs of any client.
What is a Preventative Maintenance Routine?
I am a firm believer in preventing computer and network problems from occurring in the first place, or at least catching them early enough so they do not result in any down time or lost productivity. To that end, I have developed a highly effective series of tests and scans to run on computers on a regular basis to keep them functioning at their peak optimization. These routines average about 90 minutes per computer, although I can generally run them on two or more computers simultaneously. At my normal labor rates this would cost $112.50 on-site, or $75 in-shop. I offer these routines as a low-cost package deal at $75 flat rate per computer on-site, $50 flat rate per computer in-shop, regardless of how long each routine takes. With the Gold, Silver, and Bronze Support Packages, these routines are included in the cost of the contract. With the Maintenance Package, the on-site rate is $60 flat rate per computer. Preventative Maintenance Routines are performed twice a year on corporate computers, once a year on residential computers.
My Preventative Maintenance Routine currently includes the following:
- Installation of all software updates
- Simple spyware scan
- Windows Registry scan, optimization & defragmentation
- Privacy scan
- Junk Files scan
- System Optimization scan
- Security Defense scan
- Security Analyzer
- Check system startup configuration
- Check status of anti-virus software
- Check status of data backups
- Defragmentation of hard drives
- Air dust & visual inspection of all internal components
- Air dust & disinfection of keyboards & mice
- Cleaning of monitor screens as needed
I offer similar routines for Mac and Linux computers.
Please note that since the situation and configuration of every computer is unique, I reserve the right to alter or deviate from this routine as I see fit, without notice. Cost of a Preventative Maintenance Routine does not include removal of any viruses discovered during the course of the routine, nor any hardware/software problems that fall outside of the routine’s capability to repair. Any such problems will immediately be brought to the attention of the client before proceeding any further with the routine.